IPVG signs contact center deal with Vietnamese firm
06/03/2009 | 04:05 PM
MANILA, Philippines - Information technology company IPVG Corp. signed its first contact center agreement with a Vietnamese financial services company.
Under its five year contract with Prudential Vietnam Finance Co. Ltd., IPVG will allot up to 400 seats to IP Contact Center Outsourcing Inc. (IPCCO), its business process outsourcing unit, to serve the needs of its partner’s customers.
IPCCO will provide voice and non-voice services to Prudential Vietnam’s finance unit which grants personal and home loans and sale finance, IPVG said in a statement.
“This tie-up will allow us to add new facets to our ever expanding distribution capabilities and will further enable us to leverage the expertise of our partner. We look forward to reaching more customers and offering them best-in-class products and services," Kalidas Ghose, Prudential Vietnam Finance chief executive said.
Mohan Kulkarni, IPCCO president and chief executive said the deal has marked IPVG's growing presence in the BPO space in the region.
“Our people skills, domain expertise, plus our robust technology infrastructure will provide the synergy needed in handling BPO customers like Prudential’s Vietnam finance business. We are very excited with this partnership and we look forward to working with them in the years to come," Kulkarni said.
IP E-Game Ventures, a unit of IPVG, is a partner of GMA New Media Inc. (GMA-NMI), the online subsidiary of GMA Network Inc. GMA-NMI is the parent of Media Merge, which runs and operates GMANews.TV.
Shares of IPVG fell 10 centavos to P2.55 during Wednesday’s trading at the Philippine Stock Exchange (PSE). - GMANews.TV
Under its five year contract with Prudential Vietnam Finance Co. Ltd., IPVG will allot up to 400 seats to IP Contact Center Outsourcing Inc. (IPCCO), its business process outsourcing unit, to serve the needs of its partner’s customers.
IPCCO will provide voice and non-voice services to Prudential Vietnam’s finance unit which grants personal and home loans and sale finance, IPVG said in a statement.
“This tie-up will allow us to add new facets to our ever expanding distribution capabilities and will further enable us to leverage the expertise of our partner. We look forward to reaching more customers and offering them best-in-class products and services," Kalidas Ghose, Prudential Vietnam Finance chief executive said.
Mohan Kulkarni, IPCCO president and chief executive said the deal has marked IPVG's growing presence in the BPO space in the region.
“Our people skills, domain expertise, plus our robust technology infrastructure will provide the synergy needed in handling BPO customers like Prudential’s Vietnam finance business. We are very excited with this partnership and we look forward to working with them in the years to come," Kulkarni said.
IP E-Game Ventures, a unit of IPVG, is a partner of GMA New Media Inc. (GMA-NMI), the online subsidiary of GMA Network Inc. GMA-NMI is the parent of Media Merge, which runs and operates GMANews.TV.
Shares of IPVG fell 10 centavos to P2.55 during Wednesday’s trading at the Philippine Stock Exchange (PSE). - GMANews.TV
