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PAL extends NCR ticket office hours, sets up help desks


As it continues efforts to normalize its operations amid a sudden work stoppage by some of its ground crew, flag carrier Philippine Airlines has extended the office hours of its ticket offices in Metro Manila until October 7. PAL also set up help desks to assist passengers at the Ninoy Aquino International Airport (NAIA) Terminal 2 (NAIA2), where PAL operates many of its flights. In an announcement on its Facebook page, the flag carrier said PAL Ticket Offices in Metro Manila have extended their office hours from now until October 7, with the following operating hours:

  • Monday to Friday: 8:30 a.m. to 7 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 9 a.m. to 3 p.m., Makati and Cubao Ticket offices only
“The NAIA Terminal 2 PAL ticket office is open daily from 2 a.m. to 10:30 p.m.," PAL said. Also, PAL set up Airport help desks at NAIA 2 (Domestic and International departure areas) for “rebooking, transfers and endorsement to other airlines." “All pertinent fees and charges due to flight cancellations, rebooking and refunds are waived," it said in a separate Facebook announcement. PAL began to out source its three non-core businesses in a bid to cut costs. Before the spinoff, however, ground crew union members protesting the move started a work stoppage last Tuesday. Flights for Oct. 1 Meanwhile, PAL released its flights schedule for this Saturday. The following flights will operate at NAIA Terminal 3: Domestic Flights from Manila
    PR195 MNLPPS ETD 0600H PR291 MNLDGT ETD 0615H PR327 MNLKLO ETD 1000H PR183 MNLCGY ETD 1020H PR321 MNLKLO ETD 1320H PR177 MNLTAG ETD 1440H PR323 MNLKLO ETD 1640H PR135 MNLBCD ETD 1840H
Domestic Flights to Manila
    PR196 PPSMNL ETA 0910H PR292 DGTMNL ETA 0915H PR328 KLOMNL ETA 1230H PR184 CGYMNL ETA 1355H PR322 KLOMNL ETA 1550H PR178 TAGMNL ETA 1750H PR324 KLOMNL ETA 1910H PR136 BCDMNL ETA 2130H
Meanwhile, the following PAL flights will be operated at NAIA Terminal 2: International flights from Manila
    PR466 MNLICN ETD 0100H PR511 MNLSIN ETD 0615H PR591 MNLSGN ETD 0720H PR896 MNLTPE ETD 0720H PR334 MNLXMN ETD 0740H PR300 MNLHKG ETD 0800H PR211 MNLSYDMEL ETD 0900H PR730 MNLBKK ETD 1025H PR336 MNLPVG ETD 1130H PR438 MNLNGO ETD 1330H PR408 MNLKIX ETD 1425H PR306 MNLHKG ETD 1450H PR468 MNLICN ETD 1510H PR100 MNLHNL ETD 1520H PR416 MNLPUS ETD 1525H PR432 MNLNRT ETD 1600H PR106 MNLYVRLAS ETD 1640H PR310 MNLHKG ETD 1840H PR398 MNLPEK ETD 1900H PR505 MNLSIN ETD 1940H PR110 MNLGUM ETD 2200H PR102 MNLLAX ETD 2200H PR104 MNLSFO ETD 2230H
International Flights to Manila
    PR353 MFMMNL ETA 0005H PR311 HKGMNL ETA 0040H PR469 ICNMNL ETA 0100H PR506 SINMNL ETA 0400H PR105 SFOMNL ETA 0408H PR103 LAXMNL ETA 0522H PR536 CGKMNL ETA 0555H PR107 LASYVRMNL ETA 0643H PR111 GUMMNL ETA 0750H PR399 PEKMNL ETA 0845H PR313 HKGMNL ETA 1025H PR467 ICNMNL ETA 1130H PR437 NGOMNL ETA 1245H PR407 KIXMNL ETA 1305H PR431 NRTMNL ETA 1310H PR301 HKGMNL ETA 1315H PR335 XMNMNL ETA 1325H PR592 SGNMNL ETA 1345H PR753 DELBKKMNL ETA 1350H PR502 SINMNL ETA 1430H PR210 MELSYDMNL ETA 1720H PR731 BKKMNL ETA 1820H PR899 TPEMNL ETA 1930H PR337 PVGMNL ETA 1930H PR307 HKGMNL ETA 2005H PR417 PUSMNL ETA 2350H PR311 HKGMNL ETA 2350H
Domestic flights from Manila
    PR453 MNLGES ETD 0700H PR853 MNLCEB ETD 0900H PR226 MNLLAO ETD 0950H PR811 MNLDVO ETD 1000H PR861 MNLCEB ETD 1245H PR813 MNLDVO ETD 1530H PR849 MNLCEB ETD 1530H PR821 MNLDVO ETD 1945H PR855 MNLCEB ETD 2030H
Domestic Flights to Manila
    PR842 CEBMNL ETA 0615H PR250 KLOMNL ETA 0700H PR454 GESMNL ETA 1200H PR227 LAOMNL ETA 1230H PR854 CEBMNL ETA 1230H PR812 DVOMNL ETA 1430H PR850 CEBMNL ETA 1900H PR814 DVOMNL ETA 2010H PR822 DVOMNL ETA 2345H
Flights from Cebu
    PR488 CEBSEL ETD 01515H
PAL advised passengers to look for PAL-designated counters and signage at Terminal 3. Free shuttle buses are stationed at Terminal 2 to ferry passengers to Terminal 3.— LBG, GMA News